Our skills reside at the intersection of people, processes and technology.
We are happy to work with individuals, groups, or organizations to develop their knowledge, skills, and technology environment to make them as productive as possible. Below are the different ways we are able to help you, your department, or your firm.
People
Business Skills Development
- Working in legal
- 21st century competencies
- Customer service
- Productivity
- Management
- Leadership
Best Practices Development
- Going paperless
- Electronic document workflows
- Electronic court filing
- Information governance
- Document management
- Email management
- Records management
- Security awareness
- Time and billing
- CRM
Team Training
- Team work
- Communication
- Motivation
- Engagement
Processes
Legal Team Consulting
- Workflow analysis
- Project management
- Leveraging technology
User Support Consulting
- User support strategies
- Change management
- Communication
- Customer service
Learning & Development Consulting
- Interim Training Manager
- Training project management
- Developing L&D strategies
- Training team analysis
- Navigating the new world of L&D
- Implementing an LMS or other learning technologies
- Performing needs analysis
- Developing end user or training team competencies
- Evaluating learning initiatives
- e-Learning authoring tools and processes
- Designing content
- Workflows and processes
- Mobile considerations
Technology
Technology Skills Development
- Microsoft Windows/Office
- Document management systems
- Numbering and template packages
- Time entry and accounting packages
- CRM systems
- Other law firm software
Microsoft Office Customizations
- Group policy/Option settings
- Custom style sets
- Numbered style sets
- Custom Quick Access Toolbar
- Quick Parts for common boiler plate text
- Branding via Office Themes
- Admin. documents
- Legal documents
- PowerPoint Templates
Desktop Upgrade Projects
- Project management
- Train-the-Trainer
- Help desk training
- End user training
