It can be difficult to find people with technical, legal, and business skills matched with the mindset to put them together strategically. Fortunately, we fit the bill and stand ready to help. We worked inside law firms for many years on both the business and legal side of the house, so we understand their work and yours. We speak your language, as well as that of your legal and IT professionals, and we stand ready to translate between those different groups.
Perhaps you feel like your staff need a boost in their skills, strategies, or processes? As things change faster, customer support, change management, good workflows, and team work are even more important. We can work with individuals or entire teams to get the kinks out and chart a course forward with new techniques, skills, strategies, and technologies in order to gain satisfied customers and get work done more efficiently.
Need to combine teams from training, professional development and/or knowledge management or maybe your firm is going through a merger? We have been through firm mergers, acquisitions, and IT department reorganizations multiple times, so we’re here to help you chart your way through the tough decisions, change management and communication necessary, all while capturing critical institutional knowledge necessary to keep things running smoothly.
Are you looking to implement a new version of Windows or Microsoft Office? Maybe your users just aren’t getting the most out of your current version? We are familiar with the capabilities of various versions, as well as how to configure them for maximum use by your user community. We will show you the customizations end users love! Plus, we use Office 365 internally, so we can help with that transition as well.
Think there’s got to be a better way for your users to work in Windows, Word, Outlook, PowerPoint or Excel? There is! We can build Office themes and firm branded templates for your common documents or presentations, customize Word or Outlook to fit the way your group works, or get end users familiar with some of the shortcuts to doing things like numbering, styles, and formulas.
Do the people in your organization like to learn online with videos or prefer an in-person instructor? Do they want short snippets or something that goes more in-depth? However your group prefers to learn, we have content to support them…and you! We will even work with your existing content and show your team how to get the most use out of it. We also cover more complex topics commonly encountered in law firms such as security, information governance, and risk avoidance. We understand them from all sides. Check out our award-winning guide on security awareness training.
Want to work with us?
If you think we may be of service to you or your organization, let us know.